Shift work refers to a work schedule that requires employees to work beyond the traditional 9-to-5 hours, often including evenings, nights, and weekends. This type of schedule is designed to ensure that operations and services continue around the clock. Shift work is commonly utilized in industries such as healthcare, manufacturing, and customer service, where continuous coverage is essential.
For example, in a 24/7 hospital, medical staff may work in rotating shifts, including night shifts, to provide constant care for patients. Similarly, in manufacturing, machines may run on a three-shift system to maximize productivity and meet demand.
While shift work helps organizations maintain operational efficiency, it can also impact employees’ personal lives and health. Therefore, effective management and support are crucial for maintaining work-life balance and ensuring employee well-being.
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