The psychological contract refers to the unwritten set of expectations and obligations that exists between an employer and employee. Unlike formal contracts, which are explicitly documented, the psychological contract encompasses mutual beliefs, perceptions, and informal agreements about the work relationship. It includes expectations regarding job security, career development, work-life balance, and organizational support. For instance, if an employee believes that their company will provide opportunities for advancement in exchange for their loyalty and hard work, this understanding forms part of their psychological contract. If the company fails to meet these expectations, it can lead to dissatisfaction and reduced commitment.
Understanding and managing the psychological contract is crucial for maintaining a positive work environment and fostering employee engagement. For example, during periods of organizational change, transparent communication can help align employees’ expectations with the new realities, thereby minimizing negative impacts on morale.
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