Cross-Cultural Training is a structured program designed to enhance an individual’s understanding and appreciation of cultural differences in the workplace. This type of training is essential for companies operating in a global market, where employees often interact with colleagues, clients, and partners from diverse cultural backgrounds. The goal of cross-cultural training is to improve communication, reduce cultural misunderstandings, and foster more effective collaboration across different cultural groups.
For example, a U.S.-based company expanding into Asia might provide cross-cultural training to its managers. This training would include lessons on local business etiquette, communication styles, and cultural norms to help them navigate the complexities of working with Asian counterparts effectively.
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