Business Process Outsourcing (BPO) refers to the practice of contracting specific business functions or processes to third-party service providers. Companies often opt for BPO to improve efficiency, reduce costs, and allow internal resources to focus on core business activities. BPO can cover a wide range of functions, including customer service, human resources, finance, accounting, and IT services. By outsourcing these tasks, organizations can leverage specialized expertise, advanced technologies, and scalability provided by BPO partners.
Example of Use:
A manufacturing company might use BPO for its payroll processing. By outsourcing this function to a BPO provider, the company can ensure timely and accurate payroll management without dedicating internal staff to this routine task, allowing them to focus on production and quality control.
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